CLG19050
Enhancing Local Government Service Delivery (CLG19050)


<p>Local government service delivery has transformed significantly over recent decades. Councils in Australia have moved beyond a traditional emphasis on service to property towards broader objectives to promote the social, economic, environmental and cultural wellbeing of the communities of which they are part. Community expectations of local government have increased. Higher tiers of government have devolved various functions to local government, and subjected other of their functions to increased legislative requirements, especially as regards asset management and strategic planning.</p> <p>The overall effect is that councils must provide a greater range of services while endeavouring to meet higher standards. At the same time, the costs of providing services and maintaining infrastructure have increased considerably faster than increases in generated income. Financial pressures placed on councils have contributed to the increasing complexity of local government service provision.</p> <p>This subject has been designed to help local government practitioners to meet these challenges, through building knowledge, enhancing consideration of values, and developing practical skills. After completing the subject, participants are better able to assist their councils to improve service outcomes for their local communities.</p> <br> <p><h4><b>Who Will Benefit</b></h4> Local government practitioners </ul><br><br></p> <p><h4><b>Program Topics</b></h4></p> <ul><li>Why focus on local government service delivery? <li>What is local government service delivery? <li>Service modes and models <li>Service delivery challenges <li>Improving outcomes for local communities <li>Innovations <li>Bringing it all together </ul><br> <p><h4><b>Course and Conferene Outcomes</b></h4></p> <li>Ability to reflect on one's personal views and values and understand how they might affect one's professional judgement and practice. (A.3) <li>Ability to question, challenge and develop new perspectives on current local domestic and international practice. (I.1) <li>Ability to develop creative solutions to complex problems based on research and evaluation (I.2) <li>Demonstrated understanding of local government principles and practices. (P.1) <li>Ability to critically engage with diverse bodies of knowledge about local governance underpinned by scholarly attribution practices. (R.1) <li> Capacity to develop informed arguments and rationales relating to current issues in local government. (R.3)</ul><br> <p><h4><b>About the presenters</b><p></h4></p> <p>The short course is delivered through a combination of presentations, facilitated discussions and group workshops. It blends theory and principles with practical techniques and case studies. The short course will be presented by expert practitioners with extensive local government experience:</p> <p>Ronald Woods has 30 years of Australian and international experience in social policy and the human services. He has extensive applied and theoretical knowledge and experience in the fields of service development and community engagement.</p> <p>Other guest presenters will provide additional case studies and give their perspectives on current and emerging issues. <br><br></p> <p><h4><b>Prerequisites</b> <p></h4> <b>15604</b> Local Government Principles and Practice OR<b> 49460</b> Local Government Management Principles and Practice 1 OR <b>15608 </b>Organising and Managing in Local Government OR <b>49277</b> Corporate Planning and Management <br><br></p> <p><h4><b>Any participant equipment required </b><br></h4> Please bring along;</p> <ul> <li>Laptop/iPad or Tablet (Please note: not a requirement to complete the course)</li> <li>Learning materials i.e. Notebook and pens</li> </ul> <p>At IPPG we are passionate about sustainability. We welcome you to bring refillable water bottles or coffee cups. We also will do our best to provide electronic course materials to reduce our paper consumption.<br><br></p> <p><h4><b>Fee and Discounts</b><br/></h4></p> <ul><li>Standard Full Fee - $2650 (GST Free) <li>10 % discount for 2 - 4 registrations from the same organisation <li>20% discount for 5 or more registrations from the same organisation <li>10% discount for UTS Staff and UTS Alumni </ul> <p>Discount can be selected from the drop-down box on the Book Now page.<br/><br/></p> <p><h4><b>Payment Options:</b><br></h4> Credit Card – proceed to the <b>'BOOK NOW'</b> button and follow the prompts<p></p> <p>To be invoiced, for organisation with an ABN, please complete the <a href="https://www.uts.edu.au/sites/default/files/2019-07/Payment-Manual-Enrolment-on-Invoice-Request-UTS-2018-July.doc"> Manual Enrolment on Invoice Request Form </a> and email <a href="mailto:short.courses@uts.edu.au?subject=Local Infrastructure Funding Invoice Request">short.courses@uts.edu.au</a> or Tel: +61 (02) 9514 2913.<br><br></p> <p><h4><b> Dietary Requirements </b><br></h4> As this course includes catering – please indicate to <a href="mailto:ippg.learning@uts.edu.au?subject=Certification">ippg.learning@uts.edu.au</a> your dietary requirements so we can accommodate your needs.<br><br></p> <p><h4>Contact Information</b><br></h4> For all other enquiries regarding enrolment or payment, please contact UTS Short Courses on Tel: +61 (02) 9514 2913 or email <a href="mailto:short.courses@uts.edu.au?subject=Certification">short.courses@uts.edu.au</a></p> <p>To contact IPPG regarding this course please email us at <a href="mailto:ippg.learning@uts.edu.au?subject=Certification">ippg.learning@uts.edu.au</a><br><br></p>

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